FAQs
Frequently Asked Questions (FAQ) About BeeMax USA
Welcome to the BeeMax USA FAQ page! Below, we’ve compiled answers to the most common questions about our company and products. If you need further assistance, feel free to contact us.
General Questions
1. What is BeeMax USA?
BeeMax USA is a company specializing in the production of high-quality honey and snack products. We focus on delivering natural and delicious products to our customers.
2. Where is BeeMax USA located?
Our headquarters are located in New Jersey. We also ship our products across various regions.
3. How can I contact BeeMax USA?
You can reach us through our email at sales@beemax.us or call us at +1 646-750-0990. Our team is happy to assist you with any inquiries.
Product Questions
4. What products does BeeMax USA offer?
We offer a variety of honey-based products, including natural honey jars, flavored honey sticks, and honey-infused snacks. For a full list, visit our product page at https://beemax.us.
5. Are your products organic?
Yes, most of our products are made with organic ingredients, and we ensure that our honey is sourced responsibly.
6. Do you offer allergen information for your products?
Yes, all allergen information is clearly listed on our product packaging and on our website under each product description.
7. How should I store BeeMax products?
Store our honey products in a cool, dry place away from direct sunlight. Avoid refrigeration, as it can crystallize the honey.
Ordering and Shipping
8. How can I place an order?
You can place an order directly on our website at https://beemax.us. Simply browse our products, add them to your cart, and proceed to checkout.
9. Do you ship internationally?
We currently ship only to the United States and Canada. However, wholesale orders are available for international customers. Contact us for more information.
10. How long does shipping take?
Shipping typically takes 5-10 business days, depending on your location. You’ll receive a tracking number to monitor your package’s progress.
11. What is your return policy?
We offer a satisfaction guarantee. If you’re not happy with your purchase, contact us within 30 days for a return or exchange. Please note that certain conditions may apply.
Wholesale and Partnerships
12. Do you offer wholesale options?
Yes, we provide wholesale opportunities for businesses, including international customers. For more details, contact our sales team at sales@beemax.us.
13. Can I collaborate with BeeMax USA for events or promotions?
We’re always open to partnerships and collaborations. Email us at sales@beemax.us with your proposal.
Sustainability and Ethics
14. Is BeeMax USA environmentally friendly?
Yes, we are committed to sustainability. We use eco-friendly packaging and support responsible beekeeping practices to protect bee populations.
15. How does BeeMax USA support the community?
We actively participate in community programs, including donating to local food banks and supporting initiatives that promote bee conservation.
Still have questions? Don’t hesitate to reach out to us via our contact page at https://beemax.us. We’re here to help!